Free express shipping for orders over $100

The express free shipping option will automatically process at checkout once your total purchase is over $100. A free gift is also included for these shoppers. Note: Express free shipping is only valid for shoppers within Australia. International customers will NOT receive free shipping.

Shipping Policy

Express Post :Next business day delivery or 2 days (outside a next day delivery area). Note: Please allow an additional day for WA, SA and NT as we are based in NSW.

Regular Post: Depending on where you are located in Australia it usually takes between 4-6 business days.

Delivery and Returns

We are happy to offer an exchange on unopened hair extensions. We have a remarkably low return on our hair products and are proud of the high quality hair extensions that we offer. However, we understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges on hair extensions that have not been opened, worn or tampered with. Australian Health and Safety Regulation classify human hair as a hygienic product. We take matters of hygiene and safety seriously and DO NOT ALLOW open items to be returned for the safety of all of our clients.

You are responsible for all return shipping costs and we recommend that you send your return with a tracking number as we won’t be responsible for lost items.

How to Request an Exchange

Customers must notify us of the problem and request an exchange. Requests for exchange must be made within 2 business days once the product has been received by postage. Exchanges must be clearly pre-authorised by My Hair Domain.